Every person has at least once been in a situation where they have had to deal with rudeness. It’s a part of life. However, the way you respond can make a significant difference in how these situations affect you. Here are 9 phrases to remember when someone is rude to you. They will help you navigate through such situations with grace and dignity.
1. “If you don’t have anything nice to say, don’t say anything at all.”
You’ve probably heard this when you were younger. Perhaps it was from a teacher, a parent, a mentor, or some other adult that aimed to teach you how to be polite. Unfortunately, some people forget their manners as adults and must be reminded of this little quip. As simple as the statement seems, in most cases, once you remind them, it will sink in once again like it did in childhood.
2. “I appreciate your feedback.”
When confronted with rudeness in a professional setting, responding with “I appreciate your feedback and will take it into consideration” can be an effective tool. This response signals that you’re receptive to criticism and open to growth, regardless of how the feedback was delivered.
It demonstrates maturity and professionalism, reflecting positively on your character. Furthermore, it subtly communicates your disapproval of the rudeness without stooping to their level or escalating the situation.
3. You must be having a really bad day.
Sometimes, a little kindness can go a long way. Not all people who say something rude intend to, and even if they do, it’s better to not drop down to their rude level. Instead, show some empathy.
4. “I understand that you’re upset.”
In moments of tension, empathy can be a powerful tool to diffuse hostility. By saying something like, “I understand that you’re upset,” you validate the other person’s feelings, which can help to ease their agitation.
This recognition of their emotions shows them that you are not disregarding their feelings, but rather, you are actively trying to understand their perspective. This approach often softens their stance, reducing the likelihood of further rudeness.
5. “When you think of a better way to address me, talk to me later.”
This statement stops the rude person in their tracks. There could be a slight chance that they don’t realize they’re snappy, which will make them aware of this issue. However most rude people know they’re rude, but you don’t have to put up with that. The second purpose is that it still leaves the door open for the conversation once the rude person has found a way to correct themselves. Walking away right after making this statement will make it hit home.
6. What makes you say that?
Perhaps they don’t realize how rude they came off. Asking this question provides them with an opportunity to explain themselves, in hopes that they can correct themselves. If not, use another phrase such as the ones below.
7. “I won’t tolerate disrespect.”
Setting clear boundaries is crucial when interacting with individuals who exhibit rudeness. The phrase “I won’t tolerate disrespect” is a powerful tool for asserting these boundaries.
It communicates that you are willing to engage in dialogue, but not at the expense of your self-respect. This firm stance can help deter further disrespectful behavior and promote healthier interactions.
8. Uhm, okay.
It may sound simple, but yet again, some things don’t merit an in-depth response.
9. “Let’s continue this discussion when we’re both calm.”
During intense discussions, emotions can often escalate, causing a lapse into rudeness. In such situations, suggesting to carry on the conversation at a later time can be beneficial.
This demonstrates not only your willingness to continue the dialogue, but also your commitment to do so under calmer circumstances. By doing this, you’re prioritizing a peaceful resolution over a heated argument